Customer Service

Since 1960 MIA has measured quality and success in terms of customer satisfaction. As a Third Party Administrator of workers’ compensation and health plans, Midwest possesses unique advantages that deliver bottom-line results for our insurance clients.

Service – Midwestern believes in personal service. Our door is always open to our clients and accessibility to all employees, including our senior management team, is a source of Midwestern pride.

Stability – Midwestern’s senior management team has been together for nearly three decades, providing experience and quality. This enables Midwestern to stay on the leading edge of new product development.

Availability – Customer Service Representatives are available by telephone at 1-800-356-8457 from 8:30 AM to 5:00 PM EST Monday through Friday, or by e-mail at csr@midwesterninsurance.com.